Yes, we ship nationwide through trusted companies like Forza and Boxful. Delivery times vary from 24 hours to 3 business days depending on location.

Delivery times vary by location:

1. Shipments within San Pedro Sula are made within a 1-3 hour period.
2. Shipments to cities other than San Pedro Sula are made within a period of 1 to 4 days and are subject to any unforeseen circumstances beyond our control, such as road closures, natural disasters, etc.

We accept payments by credit card, debit card, and bank transfer.

All products listed in our store are available and subject to review by Grindmel for proper delivery.

Our components come with the manufacturer's warranty, but the warranty period may vary from 6 to 12 months depending on the product and brand.

Find out more about our guarantees here.

Of course! We have a team of specialized engineers who can advise you before your purchase.

Yes, we issue tax invoices. Before completing your purchase, you'll need to enter your information, such as your company or individual name, RTN, or DNI. The invoice will then be processed and you'll receive it by email.

Please reach out to us within 24–48 hours of receiving your order. We’ll be happy to help you with an exchange, refund, or store credit, as applicable. If we don’t receive your claim within this time frame, unfortunately we won’t be able to process it.

Yes, you can arrange to pick up your order at our offices with prior confirmation of availability and payment.

You can contact us via WhatsApp at +504-9605-2802, email us at servicioalcliente@grindmel.com , or call us directly. Our hours of operation are Monday through Friday from 8:00 am to 5:00 pm and Saturday from 8:00 am to 1:00 pm.

Yes, we develop custom projects designed to optimize your processes and increase your productivity. Our team of highly qualified engineers and technicians works closely with you to develop innovative and customized solutions tailored to your specific needs.

No, you can shop as a guest, but we recommend creating an account to enjoy the best benefits such as discounts, promotions, and earn and burn programs.

After completing your purchase, you'll receive an email with a link to track your package on the Forza Delivery Portal to track your order's status. You can enter your tracking number here.

You can contact us via WhatsApp at +504 9418-5382, and a sales representative will tell you about our available promotions.

You can earn points by making purchases, referring a friend, creating an account on our e-commerce site, writing a review, and more. Once you have accumulated 10,000 points, you can redeem them.